Our system uses Automation Tools to manage and control our invoices and payments from our customers.
All invoices are generated 9 – 12 days before the service is due to renew. This gives you time to log into the client area and review the invoice.
All invoices are charged 6-8 days before the due date. This is to allow for enough processing time for Direct Debits and Credit Cards.
Direct Debit Payments
It can take between 6-10 days for payments to process through Direct Debit, and this will show as “Payment Pending” whilst being processed. The invoice total will be taken from your account on or around the due date. This may vary by a day or two due to weekends or Bank Holidays.
Credit / Debit Card Payments
Credit Card and Debit Card Payments will take between 3 – 5 days to clear through the system, so they will appear on your statement 4 – 7 days before the due date. This is to ensure your invoice clears on time and is processed 7 days in advance of the due date.